Fees and regulatory information
Last reviewed 7 November 2026. This page sets out every fee we charge, as the Consumer Rights Act 2015 requires, together with our client money protection, redress scheme and other registrations. 8Thrice Property Solutions Ltd is not registered for VAT, so no VAT is added to any fee below. There are no charges in our service that do not appear on this page or in your written agreement with us.
Landlord services
Guaranteed Rent (company let)
Under our Guaranteed Rent service we take a lease of the whole property and pay you a fixed monthly rent for the term of the lease, whether or not the rooms are occupied and whether or not the occupiers pay us. There is no management fee. The rent we pay you is set at a discount of 33% to the gross rental income of the property, which covers voids, tenant management, rent collection, compliance management and our margin. The split of responsibilities for repairs, bills, council tax, insurance and licensing is set out in the lease, which we send you in full before you commit to anything.
Management services
| Service | Fee |
|---|---|
| Fully Managed (property and compliance management with rent collection and client accounting) | 16% of rent collected per month |
| Property and Compliance Management only | 12% of rent collected per month |
| Rent Collection and Client Accounting (add-on to the 12% service) | 4% of rent collected, or £25 per room per month, whichever is greater |
| Minimum monthly fee, where the percentage would fall below this figure | £275 per property |
| Tenant Find only (no ongoing management) | 75% of one month’s room rent per room, minimum £250 |
Tenancy and letting
| Service | Fee |
|---|---|
| Landlord onboarding and management take-on (one-off) | £300 |
| Room re-let when a tenant leaves | £275 per room |
| Additional tenant or guarantor referencing | £40 per person |
| Inventory and schedule of condition | £45 per room |
| Additional property inspection beyond the agreed schedule | £60 per visit |
| Void property management (unoccupied property) | £75 per month |
| Rent increase notice (Form 4A) | £35 per tenancy |
| Non-resident landlord quarterly HMRC return | £50 per quarter |
| Additional statements or HMRC reports | £40 each |
| Out-of-hours emergency cover | £15 per month |
Safety and compliance (arranged by us, cost payable by you)
| Service | Fee | Frequency |
|---|---|---|
| Gas Safety Record (CP12) | £95 | Annual |
| Electrical Installation Condition Report (EICR) | £210 | Every 5 years |
| Portable appliance testing (PAT) | £85 | Annual |
| Energy Performance Certificate (EPC) | £110 | Every 10 years |
| Legionella risk assessment | £95 | On change or periodic review |
| Fire risk assessment | £255 | Annual review |
| Fire alarm and emergency lighting service | £140 | Annual |
| Smoke or carbon monoxide alarm, supplied and fitted | £55 each | As required |
| HMO licence application or renewal handling | £450 plus the council fee | Every 5 years |
| Acting as your named HMO licence holder (if agreed) | £600 per year | Annual |
The prices above are all-in and include our arrangement fee; there is no separate mark-up on the contractor’s invoice. We review them from time to time against contractor costs. If a price needs to change we will tell you the new price in writing before the work is instructed, and no revised price is applied to work already instructed. Council HMO licence fees are set by the local authority, not by us, and the council’s fee at the date of the application applies.
Works, legal and exit
| Service | Fee | Note |
|---|---|---|
| Maintenance coordination on works with a net cost over £300 | 10% of the net cost | Nothing over £250 is instructed without your approval, other than emergency works within the cap in your agreement |
| Refurbishment project management | 12.5% of the net cost | By separate agreement |
| Room turnover deep clean | £110 per room | Recovered from the deposit where justified |
| Full property deep clean | £350 | As required |
| Section 8 notice preparation and service | £150 per notice | On your instruction |
| Possession proceedings management and court attendance | £75 per hour | On your instruction |
| Deposit dispute handling | £150 per dispute | |
| Withdrawal before a tenant moves in | £250 | Payable by you |
| Termination of management during a tenancy | Two months’ management fee | Two months’ notice either side |
| Deposit transfer to you or a new agent | £45 per deposit | On termination or sale |
Tenant payments
Under the Tenant Fees Act 2019, as amended by the Renters’ Rights Act 2025, we may only ask tenants for:
- rent, no more than one month in advance and only once the tenancy agreement is signed;
- a holding deposit of up to one week’s rent, which is credited to your first rent payment;
- a tenancy deposit of up to five weeks’ rent, protected with the Deposit Protection Service;
- interest on rent that is more than 14 days late, at 3% above the Bank of England base rate;
- the reasonable cost of replacing a lost key or security device;
- reasonable costs if you ask to leave before the end of your notice period and we agree;
- utilities, council tax and communication services where your tenancy agreement makes you responsible for them.
We charge tenants nothing else: no administration, referencing, inventory, check-in, check-out, renewal or guarantor fees, and no mandatory cleaning charges.
Client Money Protection
8Thrice Property Solutions Ltd is a member of the UKALA Client Money Protection scheme, membership number 22120. All rent, deposits and other client money we hold is kept in a segregated client bank account, separate from our own money. Download our Client Money Protection certificate (PDF). A copy is available free of charge on request.
Redress scheme
We are a member of Property Redress (formerly the Property Redress Scheme), membership number PRS057121. If you are unhappy with our service, please follow our complaints procedure first. If we have not resolved your complaint within eight weeks, or you are not satisfied with our final response, you can refer it to Property Redress free of charge, within 12 months of our last communication with you. Download our Property Redress certificate (PDF). Property Redress: www.propertyredress.co.uk.
Other registrations
| Body | Reference |
|---|---|
| Information Commissioner’s Office (data protection) | ZB176165 |
| Deposit Protection Service (tenancy deposits) | Agent ID 4372823 |
| National Residential Landlords Association | Member 3094382 |
8Thrice Property Solutions Ltd, trading as Thrice Property Solutions. Registered in England and Wales, company number 13188747. Registered office: Unit 4 Clifford Court, Cooper Way, Carlisle, Cumbria CA3 0JG. Trading address: 1 Marine Drive, Paignton, Devon TQ3 2NJ. Not VAT registered. Telephone 07507 719961, email info@thrice.uk, Monday to Saturday, 8am to 8pm.